GDPR
Compliant Privacy Policy

Last Updated: 12 February 2026

At Colchester Decorators your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website www.colchesterdecorators.co.uk or interact with our services.

1. Information We Collect

We may collect the following information:

  • Contact information: name, email address, phone number.

  • Project details: information you provide about your decorating needs.

  • Technical information: IP address, browser type, pages visited on our website.

  • Marketing preferences: if you sign up for newsletters or promotions.

We collect this information only when you voluntarily provide it to us, for example, when contacting us via our website form, email, or phone.

2. How We Use Your Information

Your personal data may be used for the following purposes:

  • Responding to your enquiries and providing quotes or advice.

  • Managing and delivering decorating services you have requested.

  • Sending marketing communications, if you have consented.

  • Improving our website, services and customer experience.

  • Complying with legal obligations.

We do not sell, rent, or trade your personal data.

3. Legal Basis for Processing

We process your data under the following GDPR lawful bases:

  • Consent: when you opt-in to marketing communications.

  • Contract: to provide the decorating services you request.

  • Legal obligation: to comply with applicable laws and regulations.

  • Legitimate interests: to maintain our website and improve services.

4. Sharing Your Information

We will only share your personal information:

  • With trusted third-party service providers who help deliver our services (e.g., IT hosting, email services).

  • If required by law or to protect our rights.

We ensure that any third-party processors comply with GDPR and maintain appropriate security measures.

5. Cookies and Tracking

Our website uses cookies to enhance your experience, analyse traffic and improve our content. You can manage or disable cookies through your browser settings.

6. Data Retention

We will only retain your personal information for as long as necessary to provide services or as required by law. Once your data is no longer needed, it will be securely deleted.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time for marketing communications.

  • Object to processing for certain purposes.

  • Request data portability.

  • Lodge a complaint with a supervisory authority (e.g., ICO in the UK).

To exercise these rights, please contact us at the details below.

8. How We Protect Your Information

We take appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Colchester Decorators
Email: paint@colchesterdecorators.co.uk
Phone: 01206430633

Note: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.